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Investment in Northgate provides an opportunity to partner with a leading player in the high growth industry of Internet Advertising, which has grown at a CAGR of 37% from US$16bn in CY’04 to over US$41bn in CY’08 driven by increasing penetration of global Internet users from 17.8% in FY’07 to 21.1% in FY’08. According to PwC-FICCI analysis, online advertising is expected to maintain sustained growth momentum, growing by over 1.6x to reach US$66bn in CY’10. Northgate is an established player in the Internet advertising business, thanks to the success of Axill, through which it is working for over 14,000 publishers, including some of the marquee names such as Wal-Mart, AOL, Target and BMG. The company is now leveraging its understanding of online advertising business by creating online web properties like Bharatstudent.com (amongst the world’s top 497 websites) and Globe7 (amongst the world’s top 1,269 websites) through which it directly reaches Internet users to capture the complete share of advertising revenues. Inspite of a robust business model, Northgate is trading at a discount of 73% to the FY’08 average P/E multiple of the peer group, providing value investing opportunity. |
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2009 The Black Book Of Outsourcing: State Of The Outsourcing Industry Report-Aarkstore Enterprise
Introduction
The Satyam scandal rocked the global business community and endangered the Indian outsourcing industry with precipitous losses. But as panic subsides and dust settles, the forces driving outsourcing are as strong as ever. Buyer organizations that have struggled to "keep the lights on" are currently planning on a recovery that includes extensive expansions into both offshore and onshore outsourcing by year's end.
The annual ""State of Outsourcing Industry Report"" contains Black Book's Top 50 ""Best Managed"" Global Outsourcing Vendors, the unbiased, client experience rankings from 24,000 validated survey participants. Measuring client experience and assessing industry developments, The State of the Outsourcing Industry Report annually aims to address what's important to the savvy and the novice industry users alike. The poll marks its seventh consecutive year of collecting data on the industry.
Key Findings
• Indian outsourcers have regained strong buyer confidence by demonstrating tangible transparency, accountability and ethical management practices to eighty-one percent of US companies buying services offshore.
• Technology budgets will be fully restored or expanded over the next twelve months, corroborated by sixty-eight percent of outsourcing buyers. Buyers predict fastest spending growth in progressive outsourcing organizations that consistently demonstrated client empathy through the downturn. As the economy improves, sixty percent of clients anticipate shifting from less agile outsourcers that were unmovable through recessionrelated renegotiation issues.
• Cloud Computing & Software-as-a-Service explodes IT outsourcing growth guidance. Remote Infrastructure Management and bundled applications development / maintenance initiatives which have been on hold by ninety-one percent of CIOs will receive the most immediate funding.
• BPO projects that deliver speedy return-oninvestments are highest in demand. 180-day
ROI's, typical in Procurement Outsourcing, Accounts Receivable, Accounting and Financial transaction processing, will be creating the greatest growth in new contracting through 2010.
Reasons to purchase
• Examine client-vendor relationships and seek and compare outsourcing suppliers
• Identify weaknesses and areas for competitive growth
• Make buying decisions
• Set organizational strategy
• Fine-tune governance programs
Key questions we asked
Survey respondents are queried about specific targets of high priority interest in order to answer, among others, the following questions:
• What are the measures of outsourcing client satisfaction beyond contractual success?
• What influences outsourcing client satisfaction beyond "faster and cheaper"?
• Who best influences the outsourcing vendor selection decision?
• How can prospective outsourcing buyers and investors match their unique needs to client experiences?
• What are outsourcing buyers looking for and value when choosing "better" as part of their business transformation strategy beyond faster and cheaper?
• What's valued by outsourcing clients in their vendors?
• What are outsourcing clients and prospective outsourcing buyers looking for next?
• How do outsourcing service suppliers stack up against each other and which are the very best at meeting the evolving and maturing client relationship demands reflective in true satisfaction measures?
Key questions we asked
Survey respondents were validated via external audit with double ID entry requirements and/or by email verifications and telephone follow-up to ensure corporate client responses and appropriateness of response source.
Our data
Independent and unbiased from vendor and advisor influence, over 800,000 global outsourcing users are invited to participate in Black Book surveys. In 2009, Advisors were not alerted or contacted directly in a direct effort to validate past experience scores of the opening or close of the Black Book consulting firm evaluation process. In past survey years, consultants and advisors were encouraged to contact their clients to participate. The 2009 data set produced current and objective customer service data for buyers, analysts, investors, consultants, competitive suppliers and the media, as well as validated the opinions of actual users without interference of influence from those firms being studied
Table of Contents :
Executive Summary
• 2009's Chief Industry Developments
- Indian Outsourcers
- Buyer technology budgets
- Outsourcers and the economic downturn
- Return-on-Investments (ROIs) and new outsourcing contracts
- Plain Vanilla Outsourcing to be first to rebound before creative
financing deals crop up
- Cloud Computing & Software-as-a-Service
- Multishoring
- Call Centers and customer demands
- Outsourcing's cost Vs Political issues
- CXO's Get More Adept in Managing Outsourcing through the
Downturn
- Emerging locations
• Satisfaction and the Client Experience
- Who's most satisfied with their outsourcing initiatives?
- Sameshore Vs Offshore
- Vendor selection processes
- Importance of vendor offerings
- Industries/Sectors to expand outsourcing initiatives
- Top functions to increase
- Macro issues
- Sought vendor criteria
- Budgeting for ITO initiatives
• Research Overview
• Next Big Thing
- The next big thing & Shifting Industry Directions
- Outsourcing Careers & Job outlook
- Market & Buyers
- Technology
- Outsourcing vendor strategies
- Outsourcing operations
• The Measure of a Service Leader
• Methodology
• 2009 Black Book
• Notable Climbs and stumbles
• Six Year Cumulative Outsourcing Leaders
• Providers
- Indian Providers
- European Providers
- American Providers
• Upcoming Black Book Research
• Black Book custom research
• Appendix I
• Appendix II
Industry: Sourcing
Companies Mentioned
Accenture, ACS, Acxiom, ADP, BNY Mellon Sourcenet, Broadridge, BT Global, CA (Computer Associates), CACI, Capgemini, CH2MHILL, CIBER, CIBER, Clutch Group, Cognizant, CompuCom, Consero, CPM Braxis, CSC, EDS, EPAM, Fidelity, Genpact, HCL, Hewitt, Hewlett Packard, HP, IBM, ICG Commerce, iGate, Infosys, Innodata Isogen, Integreon, Intelligroup, Lionsbridge, Logica, Mastek, Microland, Neoris, Ness Technologies, Neusoft, NIIT Technologies, Northgate ARINSO, Northrop Grumman, Océ Business Services, Oracle, Orange Business Services, Pangea3, Patni, Perot Systems, Pitney Bowes, RR Donnelley, Satyam, Siemens, SITEL, Spherion, Steria, Syntel, Tata Consultancy Services, TechMahindra, TechTeam, Teleperformance, The Smart Cube, TietoEnator, Unisys, Vengroff Williams & Associates, Wipro, WNS Global, Xchanging, Xen Global Tech, Xerox
For More information please contact :
http://www.aarkstore.com/reports/2009-The-Black-Book-of-Outsourcing-State-of-the-Outsourcing-Industry-Report-31106.html
About the Author
Minal H
SEO
vinod.minal@gmail.com
http://www.aarkstore.com
How can I wipe a computer if I don't have the windows cd/software?
I have an old crappy Northgate computer that pains me everytime I turn it on... it is extremely slow, and hardly does anything for me. I want to wipe the computer completely but because it is a pretty old computer and I've moved numerous times, I don't have the software for it anymore. Does anyone know how I can wipe the computer without needing the XP cd?
Thanks!
buy a new computer.
Mark Dampier: Standard Life's matrix picks the winners
I have often berated insurance companies and banks for the dismal performance of their unit trusts, but there are exceptions to the rule. Standard Life Investments is one, and its range of UK equity funds has been particularly impressive. I have covered the UK Equity Unconstrained fund before, but I feel an update is warranted.
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