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Troubleshooting Toshiba, Dell, HP, IBM Acer and Sony laptops(1)
The first step in repairing any laptop or notebook is troubleshooting the problem accurately. For example, some people will run out and buy a new battery on the assumption it’s failed when the problem is a frayed wire or a bad connector on the power cord, something that can be fixed with a little solder or electric tape. Likewise, a “dead†LCD screen could be a mainboard or video ac adapter failure, a bad inverter or a burnt out backlight. When the LCD itself needs replacing, it will probably be due to a physical crack in the glass or blocks of dead pixels. If your CD or DVD drive won’t work anymore, make sure you’ve tried a selection of discs and try a cleaner kit before replacing the drive, and always double-check the connection before discarding the old drive. About the only problems that will identify themselves as imminent failures are increasingly loud hard drives or steadily decreasing battery life over time.
Power Failure
The troubleshooting process always starts with identifying what works. If the problem is power related (whether battery or a question of the laptop not turning on) the first step is establishing that power is getting to the laptop. This means checking that the LED on the transformer brick is lit, and if it isn’t (or doesn’t have an LED), that it’s plugged into a good power outlet. You can check that by unplugging the transformer and simply plugging in a lamp. Some of the oldest notebook models have an internal transformer, so the line power (110 VAC in the U.S., 220 most other places) goes directly into the laptop body. The next question is whether or not any of the little LED status lights on the laptop light up with the power plugged in. Even the oldest models usually have a power good status light. If you have positive power status and the notebook simply won’t turn on, the next check is the battery. Some models of notebooks will not operate without a good battery installed, but most will, so Google up your particular model with a search like “operating without battery†and find out if your laptop will operate with a dead or missing battery. If the battery isn’t an issue and the laptop still won’t turn on one with the power good status light lit, it could be a switch failure, but it’s more likely a power regulation or mainboard failure. Troubleshooting power regulation or the motherboard requires test equipment or spare board to swap out, and is beyond the scope of these articles.
There’s very little difference between troubleshooting a Dell Latitude(Dell Latitude C800 ac adapter), Toshiba Satellite, Sony Vaio, IBM Thinkpad, an Apple Powerbook or iBookor even HP Pavilion (and Compaq) . The basic designs of all of these laptops are the same, even if one model uses an Intel CPU, another an AMD,a third a PowerPC and a fourth a low power Transmeta. A technician troubleshooting Toshiba laptops may be more like to start with the battery, as they are notoriously weak, just as troubleshooting HP and Compaq notebooks (hp compaq nx6325 ac adapter)often begins with the RAM. However, it’s a mistake to approach any notebook problem with a preconceived notion of the outcome rather than following a logical process of elimination. Just because one model of Dell tends to blue blotches on the screen when it ages doesn’t mean that Dell kept manufacturing notebooks with the same problem. IBM and Sony and Apple laptops have generally been viewed as the higher quality than the more popular brands, but they all suffer similar failures due to overheating, wear and tear, and the occasional run of bad components.
Battery life is special subset of power problems that has as much to do with poor designs as actual component failure. The older NiCd batteries were particularly susceptible to “memory†issues. If not full discharged after every charging, the battery cells begin to remember their previous charge level as a new maximum, and some individual cells may even reverse polarity while the batteries are being charged. Ni-MH (Nickel Metal Hydride Battery) which replaced NiCd (Nickel Cadmium) for standard models are somewhat better, but they can’t fight poorly designed charging circuitry or bad software controls. All laptop batteries, whatever the shape, consist of a number of low voltage cells connected in series to reach the required operating voltages. You can rebuild a notebook battery (it voids the warrantee:-) but it’s usually not cost effective.
It pays to go online and read the owners manual for extending the life of the battery in your particular laptop model if you didn’t do so when you obtained it. Some older notebooks require that you cycle the battery continually, only working on ac adapter as long as it takes to recharge the exhausted battery. Many newer models want you to fully discharge the battery around once a week, but otherwise don’t care about leaving it plugged in the rest of the time, and newest designs don’t care what you do as long as the laptop actually gets run on battery for a reasonable percentage of the time. If you think your battery is running down too fast, make sure you have enabled the aggressive power saving modes in software (usually accessed through Control Panel or the manufacturers icon) which dim the screen, slow the CPU, and let the hard drive spin down when unused. Also, keep in mind that the level of estimated battery life remaining that causes an onscreen alarm can be set by the user, and if your default setting is very conservative (between 10% and 20%), you may want to experiment with a lower level (between 3% and 5%) that will still give you time to save your work and shut down before the laptop goes into hibernation.
About the Author
Udtek.com delivers high quality laptop batteries, laptop AC adapters, Laptop keyboards, Lcd chargers, DVD drivers, Scooter chargers and more. Our unique product lines of over 1000 diverse accessory power products and replacement batteries and adapters provide our customers with an extensive selection of the best quality products available.
I have a t21 IBM thnkpad and XP, How can I get widescreen output? S3 adapter doesn't give 16:9 option.?
I tried to update my driver didn't do anything when I followed the instructions and clicked on the "setup.exe" from the ibm download site http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4JRNJB. The full driver I have now is S3 graphics Inc. 5.13.01.7056-7.50.16 from 2001. I just got a 50 inch plasma tv and I would love to use it as a computer monitor but it is only 4:3 and the resolution is poor.
I figured maybe there was some software that faked a widescreen resolution or a better driver to use or maybe I am just not correctly installing? Any help or advice would be greatly appreciated.
Try changing the display output resolution to 1280x768 and see if that works. You may need to manually edit the INF file for your video card and add that resolution, or use an S3 utility to do the same.
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